Check-in is generally available from 4:00 PM, and check-out must be completed by 11:00 AM.
Do you have parking? Is it free?
Yes, we have secure outdoor parking available for €15 per day.
Do you accept pets?
Pets are accepted under certain conditions. A supplement of €20 per day may apply.
Is there a Wi-Fi connection?
Yes, Wi-Fi is free and available throughout the property.
Are the rooms air-conditioned?
No, but fans are available in all rooms.
BREAKFAST & DINING
What time is breakfast served?
Breakfast is generally served between 7:00 AM and 10:00 AM.
What does the breakfast buffet include?
The buffet includes hot drinks, pastries, breads, jams, cereals, fruit, yogurt, as well as savory options (bacon, scrambled eggs, pancakes).
Do you sell sandwiches?
No, but there is a bakery located right across from the property.
Are there any restaurants nearby?
Yes, several restaurants are within walking distance. Reception can provide recommendations, and you can also enjoy the hotel's own restaurant.
Activities & passes
What activities are there to do in the area?
The region offers a wide range of activities: skiing, hiking, walking, shopping, and more.
Do you offer special deals?
Yes, we regularly offer seasonal deals. Sign up for our newsletter so you don't miss out!
Can we book activities from the hotel?
Reception can provide guidance and, in some cases, book activities for you (such as ski passes in winter).
What do you recommend visiting?
The Mont-Blanc Tramway, which goes up to the Nid d'Aigle (2,372 m), and the Mont-Blanc Thermal Baths for a relaxing experience. In summer, we recommend exploring the mountains via over 180 km of hiking trails. In winter, the Évasion Mont-Blanc ski area is a must-visit. To discover everything the destination has to offer and view the events calendar, please contact reception or visit the Tourist Office website.
Where can I buy my ski pass?
You can purchase or top them up online via the official website of the Saint-Gervais Mont-Blanc ski lifts, or directly on-site at the base of the lifts.
TRANSPORT & ACCESS
Where is the nearest bus stop?
The nearest bus stop is a 2-minute walk away, opposite the Saint-Gervais Le Fayet train station.
Where can I buy bus tickets?
Tickets are available online or via self-service kiosks.
How do I get to the airport?
Several options are available: bus, taxi, or private transport. Reception can arrange a transfer for you.
Are there taxis or shuttles available?
Yes, we can help you book a taxi or shuttle.
PRACTICAL INFORMATION
Is there a pharmacy or supermarket nearby?
Yes, there is a pharmacy right next to PlanB Living Saint-Gervais. A small grocery store is also a 2-minute walk away. A supermarket, accessible by foot, bus, or car, is located 2.5 km away.
Where can I withdraw cash?
An ATM is available nearby, specifically near the post office.
Is there a laundromat?
Yes, there is a laundromat near the Intermarché supermarket (about a 20-minute walk away).
Can I print documents at reception?
Yes, this service is available upon request.
General FAQs
Can I modify or cancel my booking?
This depends on the terms and conditions of the rate you selected when booking. You will find full details regarding modification or cancellation policies directly on your booking confirmation. If you have any questions, please feel free to contact our team or the platform through which you booked!
Do you accept holiday vouchers?
Yes, we accept holiday vouchers.
Can I leave my luggage before check-in or after check-out?
Yes, luggage storage is available.
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